Payment Methods

Payment Methods

This Payment Methods statement applies to the settlement and payment process of casatimberco (hereinafter “we”) online store, providing guidance on acceptable payment types, cost structure, and important information during the payment process.

1. Accepted Payment Methods

Currently, we only accept the following cards for order payment:

• Visa

• MasterCard

All orders are priced and settled in Australian Dollars (AUD). The amount displayed on the payment page represents the total payable for the order.

2. Payment Security

Payments are processed through secure channels, and all information is used solely for verification and transaction completion.
We do not store your card number, expiry date, CVV, or other sensitive payment details. No payment data is retained in our system.

3. Order Cost Structure

The total order amount displayed includes the product price and shipping fees (if applicable).
Product prices shown on the website already incorporate relevant charges, such as the applicable Australian GST (10%) and other necessary tax arrangements.
No additional fees not displayed on the page will be added during checkout or delivery.

4. Handling Payment Issues

In case of payment failure, incorrect amounts, duplicate charges, or delayed order status updates, please first check your card status and network connection.
If the issue persists, contact us with your order number and relevant payment information so we can assist in verification and resolution.

5. Liability

Payment outcomes may be affected by card issuer processing times, system response, or network conditions.
Delays or anomalies caused by these factors are outside our direct control, but we will provide reasonable assistance to communicate and resolve any issues.

6. Contact Us

For enquiries regarding payment methods, order amounts, or payment status, please contact us:

Address: 1237 MADISON AVE SE, Grand Rapids, MI 49507-1722, USA
Customer Service Telephone: +1 (586) 315-1270
Customer Service Email: securecaregzt@casatimberco.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:30–18:30 (GMT)

This Payment Methods statement is based on the current website content and applies to the online payment process provided by our store.