Contact Us

Contact Us

If you require further information while browsing our website, placing an order, or during after-sales communication, you are welcome to contact us using the details below. We provide online communication channels to ensure you can reach us easily whenever consultation or feedback is needed.

You may contact us by telephone or email. Enquiries will generally relate to order status, delivery progress, refunds and returns, or policy-related information. Calls and emails received during service hours will be reviewed and responded to in accordance with our standard procedures.

Contact Address:
1237 MADISON AVE SE, Grand Rapids, MI 49507-1722, USA

Customer Service Telephone:
+1 (586) 315-1270

Customer Service Email:
securecaregzt@casatimberco.com

Service Hours:
Monday to Friday, 9:00–12:00 and 14:30–18:30 (GMT)

These contact details apply to our current online services and communication arrangements. Any updates will be reflected in the information displayed on our website.