GDPR

GDPR Policy

This GDPR Policy applies to casatimberco (hereinafter “we”) and outlines our overall approach to the processing and management of personal data during the operation of our online store. The policy is designed to help you understand the principles of data processing, its scope of use, and your rights.

1. Scope of Policy

This policy applies to your access, browsing, and use of our website, including information processing involved in product browsing, ordering, payment, enquiries, or after-sales communications.
All information generated during these activities or provided by you falls within the scope of this GDPR Policy.

2. Principles of Data Processing

We adhere to the following key principles when processing information:

• The purpose of data processing is clear and directly related to the services provided.

• Collection and use of data are limited to what is reasonable and necessary.

• Data retention periods correspond to actual usage needs.

• Unnecessary storage or redundant processing is avoided.

These principles are applied to support the normal operation of the website and service management.

3. Use of Information

Collected information is typically used for the following purposes:

• Supporting order processing and the provision of selected services.

• Conducting necessary communications with you, such as order updates or after-sales matters.

• Improving website structure, layout, and overall user experience.

• Maintaining normal operational order and preventing irregular activity.

Information usage is strictly limited to the services provided.

4. Your Rights

Under GDPR, you have the following rights regarding your personal information:

• To access information we hold about you.

• To request correction of inaccurate or incomplete information.

• To request deletion of information where applicable.

• To withdraw previously granted consent for data processing.

You may exercise these rights by contacting us using the details provided below.

5. Data Security and Management

We take reasonable technical and administrative measures to reduce risks associated with the processing and storage of information.
Access to data is restricted to activities necessary to support website services and essential management functions.

6. Policy Updates

This GDPR Policy may be updated in line with operational needs.
The latest version will be reflected on our website, and we recommend reviewing it periodically to stay informed.

7. Contact Us

If you have any questions about this GDPR Policy or our data processing practices, please contact us:

Address: 1237 MADISON AVE SE, Grand Rapids, MI 49507-1722, USA
Customer Service Telephone: +1 (586) 315-1270
Customer Service Email: securecaregzt@casatimberco.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:30–18:30 (GMT)

This GDPR Policy reflects the current practices displayed on our website and applies to our online services and information processing activities.